Health Support Worker

Essential Criteria

Desirable Criteria

All Sectors

• Provides a full range of support functions in a ward/departmental/theatre/critical care environment or in the community
• Assists qualified staff by delivering personal care duties for patients; supervision available
• Assist patients with all activities of daily living (hygiene, nutrition etc.)
• Reports patient condition to qualified staff and contributes to updating patient records
• Full range of manual and clerical duties
• Required to maintain the orderliness and hygiene and safety of the ward/departmental/patient environment
• Required to undertake general patient observations
• Manoeuvres patients safely using aids as appropriate

• Good general education (up to the minimum age of 15 years)
• NVQ level II in care OR  at least 6 months experience in the area of the assignment (e.g. Operating Dept. practice for posts in Theatre)

• Ability to communicate clearly and effectively (to understand and be understood) in English
• Basic numeracy
• Basic literacy
• Able to respond to patient need such as hygiene, dressing and feeding
• Good basic hygiene skills (e.g. food handling, hand washing etc.)
• Punctual and reliable
• Ability to work with people
• Ability to follow a clear instruction and feed back to senior staff
• Able to prioritise and meet deadlines
• Ability to work as part of a team, as well as on own initiative
• Caring for people
• Able to work with minimal supervision
• Good observational skills, able to take and record blood pressure, temperature, respiration

• At least 6 months experience in a hospital or care environment
• Housekeeping experience (may be required to undertake housekeeping tasks in certain roles)
• Taking of general patient observations.
• Moving and handling of patients, using lifting aids

• Treats patients with respect & dignity
• Ensures that own actions support equality, diversity, rights and maintain quality
• Customer care and complaints handling

• As specified at assignment booking