Match Options Northampton provides health and social care solutions services to NHS, Local residential
and Nursing homes and private individuals (Domiciliary).
The motto of the company is to match the Options available in the Social and health Temporary and Permanent employment sector for both the job seeker and the employer.
We work in partnership with many clients in a local area to help cover shifts/vacancies that they may arise due the need to cover for such reasons as: recruiting for new staff, staff absence due to sickness, holidays or maternity leave.
Recruitment and Quality of workforce
Match Options has a robust recruitment process to ensure our workforce, may they be Senior Health Care Assistants, Health Care Assistants, Registered Nurses or any other category are of highest caliber.
Match Options is regulated by CQC and is also a member of REC. This means that our service users can rest assured of the caliber of our workforce. All the workers supplied by the company to the Healthcare sector meet the essential Standards of Quality and Safety.
We are available 24/7 on telephone, email and online to ensure that we meet services users’ needs promptly.
We will only place a worker after understanding the specified need of a particular booking. That is why we value ongoing communication with our service users.
Service Quality Assurance
Quality control is very important to Match options and that is why we value service feedback and views of our service users.
Annual surveys and regular visits and discussions with our service users (who also include our workers) ensure that we are delivering the services and in a way that is satisfactory and as expected. These quality assurance interactions ensure that we are on top of the game in this highly competitive sector.
Our complaints policy and procedures documents are available on our website and also on request since we are aware that whenever things don’t go as expected, we should mutually and promptly address them to the expectation of all the stakeholders.
Match Options has an ever growing list of Local and national contracts with prestigious clients like Housing Organisations, NHS, Local authorities, HM Prison Service and Private establishments such as BUPA, Four Seasons Healthcare, Priory Healthcare,Lookahead, Shaw Healthcare, H-One, Royal Mencap society ,Scope healthcare, etc.
Regulated Healthcare Care services
The current views of the government and healthcare professionals is helping to promote the use of private care support service companies, such as Match Options, who step in and provide care for people either recovering at home or those wanting to remain at home rather than going into nursing or residential care. Many people prefer to be treated and supported in the familiar surroundings of their home and benefit from tailor-made care packages delivered by dedicated nursing and care staff. Match Options is regulated by CQC (Care Quality Commission) as a Domiciliary care provider. The company’s aim is to offer a range of complementary skills and experience to independent service users who wish to remain in their own homes. Homecare services are available 365 days per year.